Shipping Policy
Thank you for shopping at The Creative Studio . We are committed to providing you with the best shopping experience, including fast, reliable shipping. Below is everything you need to know about our shipping policies.
Shipping Processing Time
- All orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
- Orders placed after 3:00 PM will be processed the next business day.
- Orders placed on weekends or holidays will be processed the following business day.
- You will receive a confirmation email once your order has been shipped.
Shipping Rates and Delivery Times
We offer various shipping options to ensure timely delivery. Shipping rates are calculated based on your location, order weight, and chosen delivery method. The available shipping options are:
- Standard Shipping: Estimated delivery time of 5-7 business days.
- Expedited Shipping: Estimated delivery time of 2-3 business days.
- Express Shipping: Estimated delivery time of 1-2 business days.
Note: Delivery times are estimates and may vary depending on the destination and shipping carrier
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through our shipping carrier's website.
Shipping Delays
While we strive to deliver orders promptly, we are not responsible for delays caused by the shipping carrier, weather conditions, or other external factors. In the event of a significant delay, please contact us, and we will do our best to resolve the issue.
Incorrect Shipping Information
Please ensure that your shipping information is correct at the time of checkout. We are not responsible for packages delivered to incorrect addresses due to customer error. If you realize an error after placing your order, please contact us immediately to make adjustments before the order is shipped.
International Shipping
For international orders, please be aware that customs fees, import duties, and taxes may apply, depending on the country of delivery. These charges are the responsibility of the customer. We recommend checking with your local customs office for more details.
Shipping Insurance
We offer optional shipping insurance at checkout. Shipping insurance provides added protection in case of loss or damage during transit. If you choose not to purchase shipping insurance, The Creative Studio is not responsible for lost or damaged goods.
Returns and Exchanges
For information on returns and exchanges, please visit our [Returns & Exchanges Policy Page].
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please feel free to contact us at:
Email: Kirstensoules01@gmail.com
Customer Service hours : 8:00am - 8:00pm
Thank you for shopping with the creative studio . We appreciate your business!